Office Administrator Apprentice

Main Duties and Responsibilities:

Log orders from customers for one off cleaning work, raise job sheets and maintain “jobs due” and “in progress” log. Liaise with customers, where necessary and appropriate. Collect work hours from cleaning staff, complete job sheets. Maintain Periodic work schedules. Collect job completion slips at month end and match them to the schedule. Highlight any overdue jobs. Maintain schedules of window cleaning work and issue copies to subcontractors each month. Collect job completion slips at the month's end and match to the schedule and pass them to accounts to reconcile subcontractor invoices. Highlight any overdue jobs. Obtains new starter references. Produce Operational booklets such as communication logs, attendance logs, and contract site guide templates. Administer electrical equipment test and repair register, issue recall orders each month and update register after equipment service is completed. Processes staff holiday requests, updating employees' holiday records and Isys availability records. Scans and emails a copy of the approved request to the employee. Telephone answering/forwarding.

Training:
The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification.

Training Outcome:

You will gain skills in office administration, basic accounts and operational management.

Employer Description:
Businessclean Cambridge supplies commercial cleaning services to all industry types within the East Anglia region.

Working Hours :
8:30am - 4:00pm (30min lunch).

Skills:
Communication skills,IT skills,Attention to detail,Team working,Initiative,Organisation skills,Customer care skills