Apprentice Client Account Administrator

We are committed to excellence, high performance, uncompromising standards, and success.

This isn't a role for someone simply looking to pick up a pay check or even just build a reasonable career. We are looking for people who want to become part of our story, those willing to work hard, embrace challenges, and help us deliver on our ambitious business plan while having fun and making money along the way.

We value energy and attitude over age and experience. No prior sector experience is required; full training will be provided to help you thrive in your role.

This is not for the faint-hearted. But for the right person, it's one hell of a journey.

As a Client Account Administrator, you'll provide essential administrative support to the Client Account Management team, ensuring the smooth running of day-to-day operations. You'll play a key role in handling client communications, maintaining accurate records, and supporting the delivery of high-quality service to clients. Your role will involve managing information across multiple systems,
coordinating documentation, and assisting in the organisation of client accounts. By ensuring accuracy, efficiency, and compliance in all administrative tasks, you'll help the team deliver a seamless client experience and uphold the business's professional reputation.

Responsibilities:

Communication management - Handle incoming calls and emails, ensuring queries are actioned promptly or directed to the right person. Document organisation - Manage inbound and outbound correspondence, keeping paperwork and digital files organised and accessible. Record keeping - File and maintain accurate records, both digitally and on paper, to support smooth account management. Data entry and updates - Input, update, and maintain information on spreadsheets, databases, and other systems. Client account support - Keep client account records accurate and up to date within management systems. Document preparation - Assist in preparing reports, documents, and meeting materials for the Client Account Managers. Team scheduling - Support with booking and coordinating meetings, calls, and appointments. Compliance awareness - Ensure all information is handled in line with GDPR and company data protection policies. General administration - Undertake a range of other administrative tasks as required to support the team.

What We Offer:

Comprehensive training and ongoing support to help you excel in your role Unlimited career development opportunities Performance-based financial rewards recognising your contribution and results Opportunities to travel both within the UK and internationally (Marbella, Ibiza, Cotswolds, Isle of Skye) A dynamic and supportive team culture where your ideas and input are valued Participation in charity initiatives and team-building activities, from fundraising walks to skydiving A chance to work with an award-winning, high-performing team

Are you ready to become part of something special?

This is not the role for someone who is just looking for a salary, this is an opportunity to become an integral part of a growing business and contribute to our exciting journey.

If you're driven, enthusiastic, and ready to deliver results, we want to hear from you!

Training:

One day every 2 weeks - online learning.

Training Outcome:

The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start.

Employer Description:
Indevor Group is reshaping the house-building industry through innovation, technology, and a relentless focus on results. Our clients include some of the UK's leading FTSE 100 companies, and we take pride in delivering solutions that drive real impact. We've built a culture that balances ambition with support, a place where people are challenged to achieve their best while being part of a team that celebrates success together. Our commitment to our people has earned us recognition in the Sunday Times Best Places to Work 2025, underlining our belief that high performance and a great workplace go hand in hand.

Working Hours :
8 hour shift. Day shift, Monday to Friday.

Skills:
Basic IT skills,Good attention to detail,Positive attitude,Friendly and approachable,Reliable and punctual,Willing to learn,Organised