Digital Apprentice

No two days will be the same in this role and as a Digital Apprentice, your main duties will be to:

Provide first line support to internal and external customers including triaging jobs through the new IT ticketing system Support and action the installation of new and existing hardware/ software as well as supporting the cloud environment Ensure equipment is set up correctly and the right access has been provided to colleagues

Training:

In additional to the above, this role also includes a chance for you to undertake a Level 3 Apprenticeship within IT. On successful completion of the programme (usually 18 months), you will be awarded on a Level 3 Information Communications Technician Apprenticeship. As part of your learning, you will also receive hands-on training, mentoring and support which will enable you to develop both your technical expertise and customer focus skills. If required, you will also complete Functional Skills in English and maths.



Training Outcome:
IT Support Officer IT Field Technician Systems Administrator Network Engineer

Employer Description:
St Leonard's Hospice's mission is to provide excellent care and support to those living with life-limiting illness and to the people they care about, to enrich their lives and to contribute to the ongoing development of end-of-life care. We do this by placing our patients at the centre of everything we do, and through involving patients and their families in all decisions regarding their care. We can only achieve this with the help of our amazing colleagues, by developing and recognising their contribution, and by sharing our knowledge and skills through education, audit and research.

Working Hours :
Monday to Friday during office hours

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience


  • Location: ST. LEONARDS HOSPICE 185 TADCASTER ROAD DRINGHOUSES YO24 1GL
  • Type: Permanent
  • Recruiter: APPRENTIFY LIMITED
  • Posted: 10-Oct-2025
  • Posted on: findapprenticeship.service.gov.uk