Apprentice Pharmacy Services Assistant (Level 2)

Handling customer queries with confidence Collection of prescription charges/checking patient exemption statements Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers’ instructions Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook Ensuring that that all dispensary equipment is kept clean and kept in good working order Maintaining full and accurate records of all dispensing transactions Ordering and unpacking drugs and dressings Dispensing and checking repeat prescriptions and prescriptions from surgeries under the supervision of a dispenser Taking orders for repeats and dealing with queries from district nurses and support staff Using the computer to keep records up to date Dealing with queries from patients regarding their prescriptions Handling controlled drugs (and keeping register) Handling prescription money and operating/balancing the till Assisting when required to meet targets in relation to dispensing doctors’ scheme Assisting in stock checks Attending Matthew Boulton College at least 1 day per week

Training:

This is a Level 2 Pharmacy Services Assistant standard that includes the following:

Upon successful completion the apprentice will achieve a Pharmacy Services Assistant Level 2 qualification The 20% off the job training is delivered 1 day a week with the apprentice attending Matthew Boulton College in Birmingham In house training provided by the employer On-programme learning that will meet all the Knowledge, Skills, and behaviours (KSBs) in the standard and prepare apprentices for their End Point Assessment (EPA). Mock tests and practice runs will be arranged as the EPA approaches General Pharmaceutical Council (GPhC) approved Dispensing and Medicine Counter Assistant (MCA) qualification

Training Outcome:
Following successful completion of the training, an apprentice could be qualified to work as a dispensing assistant in Community Pharmacies: Should they wish to continue training, accuracy checking roles present an interesting progression Further training can lead to a pharmacy technician qualification, meaning registration with the GPhC and a qualification which is recognised in the wider NHS

Employer Description:
Welcome to Towerhill Pharmacy. As your local and innovative community pharmacy in Birmingham, we are here to support you at all times. We firmly believe that serving the community requires a constant commitment and professional yet compassionate attitude towards its healthcare needs. Our team aim to provide our patients and customers with comprehensive information and guidance about their health and well-being in a supportive and friendly manner. Towerhill Pharmacy is uniquely patient-focused and our experienced, hard-working pharmacists are passionate about serving the community of Birmingham! Therefore, whether you are looking for travel vaccinations or you are simply wanting some advice, we will always be here for you when you need us most. We offer easy access to a wide range of exceptional NHS and Private Pharmacy Services. All of our staff continuously work hard to maintain and promote a high-quality customer and healthcare service that is accessible to all individuals. We are proud to be locally owned, and our priority is to provide you and your family with friendly, first-class pharmacy services. As a locally run pharmacy, we have developed a true love for our patients and the people in our community, providing exceptional services to all.

Working Hours :
Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience