Digital Product Manager Apprentice

Logistics is more than getting the product from A to B. At DHL Supply Chain we combine management and value-added services with our customised, integrated logistics solutions which drives resilience, efficiency, improves quality and creates competitive advantage.

Our Digital Product Managers drive the successful delivery of innovative and market-leading digital products that meet customer needs and drive business growth. Driving product strategy, defining product roadmaps, managing updates into the products, whilst ensuring alignment with DHL security policies. They use data and analytics to continually evaluate and drive continuous improvements across the products managed. Collaborate closely with central IT, business units, and other shared services to deliver innovative and customer-focused solutions, with a key focus on UX, Data and Analytics, and AI.

Working within the wider Digital & Technology Team, you will work with a passionate team focusing on the below and many more.

Customer Focus: Utilising the latest technologies, data & analytics to enhance UX and improve collection and interpretation of customer feedback. Champion a customer-centric approach by understanding customer needs, conducting user research, and incorporating customer feedback into product decision-making Product Development: Collaborate with business units and cross-functional teams to develop and launch new digital products or enhance existing ones Continuous Improvement: Proactively drive and contribute to the continuous improvement and standardisation agenda and seek to support positive financial performance outcomes post deployment of key updates and/or new products into the UKI Portfolio Stakeholder Relationships: Ensure key stakeholder relationships are positive, continually improving and supporting the successful delivery of digital products and related solutions managed in the UKI Digital Platforms team Data Governance and Security: Maintaining up-to-date knowledge of regulations and best practises to ensure compliance with data privacy regulations, data security standards and best practices Documentation & Support: Documenting all related processes and functions used in the products by DHL as part of the provided product or wider solution

Training:

Our Digital Product Manager Level 4 Programme is all about developing the skills required to become a subject matter expert. From day one, you'll take on real responsibility with a supportive culture that helps you develop your skill set, whilst building on your stakeholder management skills.

On this 21 -month structured Programme with our partner QA Ltd they will complete the learning online and on-site learning at their dedicated DHL Supply Chain site

Training Outcome:
We want Apprentices to build their careers, with the option to complete a further Apprenticeship after completing the Digital Product Manager Level 4 Apprenticeships Apprentices can contribute their ideas to influence the success of our business and be a part of an organisation that makes an impact on society as well as on the world of logistics. After your programme you will transition into the Alumni community to continue the growth of your career

Employer Description:
Founded in 1969, DHL is the world's leading logistics company. Our 395,000 people in over 220 countries and territories work every day to help our customers cross borders, reach new markets and grow their businesses. DHL Supply Chain, part of the DHL Group, is the world's leading logistics provider and by joining DHL Supply Chain, you are joining a company that offers limitless opportunities to grow

Working Hours :
40 hours - may be shift work. Exact working days and hours TBC

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working