Support Co-Ordinator Apprentice

Logging Jobs onto CAFM system for all departments Requesting POs from purchase Ledger and update CAFM Processing and co-ordinating quotations Reporting on KPIs, SLAs and actioning on results Front line answering phone and dealing with queries Review engineers’ worksheets update CAFM system of progress Schedule the site operatives in CAFM and dispatch to engineers Contacting suppliers for adhoc queries Prepare sales invoices for sign off, updating CAFM system Timesheet collation and processing of them Monitor incomplete/not invoiced works and chase down required information Audit and ensure all relevant paperwork is in before sending information to client updating CAFM system

Training:
12 week block of one day a week at Warrington & Vale Royal College. (Warrington site). Work set on OneFile for completion Working towards the Level 3 qualification whilst on the job

Training Outcome:
A completed Level 3 qualification in Business Administration.

Employer Description:
At B-engineering Group we design, supply, install, and maintain all forms of commercial heating, ventilation, water, air conditioning, electrical, and renewable energy systems. Based in Warrington, our maintenance and project works cover from above London, up to the Scottish border. We have a wide portfolio of clients including direct end users, facilities management companies, blue chip companies, and building services engineering consultants. We are looking for an apprentice who is hardworking, professional, very thorough and professional even when working under pressure. You must be willing to take on training and advice by senior members of the team and be enthusiastic for your role. Working alongside our Service coordinators, you will be trained across the systems and processes which control the operations of our business. The role would suit a creative thinker who thrives in problem solving situations and loves communicating with others.

Working Hours :
Monday - Friday, 9.00am - 5.00pm. 1 hours lunch unpaid.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Trustworthy,Accountability