Sales Office Administration Apprentice

Duties to include:

Answer inbound telephone calls / dealing with customer enquiries. Transfer calls to other team members/departments after taking basic caller information. Prepare and send quotations to customers. Customers submit requests for quotes via both email and telephone. Convert quotes into sales orders, and liaise directly with the Hull Warehouse Team, to ensure that the order is picked, packed, and delivered to the customer in a timely manner. Prepare the shipping labels / despatch documents for orders and filing paperwork. Raise the sales invoice on the ERP system and send this invoice to the customer via email upon completion of order. ERP system including sales related tasks such as setting up new customer accounts, updating existing accounts, inputting customer pricing, checking delivery dates, checking and adjusting stock, processing purchase orders. Provide office support to all internal colleagues and external colleagues such as Marketing and Service i.e., assisting with marketing activity on LinkedIn and other social media platforms by writing and creating content when needed.

Training Outcome:
With potential to progress into a technical sales role in a niche area of the vacuum pump industry.

Employer Description:
Becker UK Ltd Becker UK Ltd are a wholly owned subsidiary of Becker GmbH and are the only distributor of all Becker vacuum pumps & compressors including Side Channel Blowers, Vane, Claw, Screw and Radial blowers. The UK head office is based in Hull, East Yorkshire where we carry extensive stocks across the manufacturing range of new pumps, accessories, spare parts and service kits. We offer a fully equipped service and repair centre and offer an in-house bespoke centralised system development team.

Working Hours :
Monday to Friday, 8:30am - 5:00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working