Apprenticeship and Qualifications Apprentice

As an apprentice, you will learn all about what it takes to provide effective administration and support for our Apprenticeship and Qualifications Team and the wider Learning and Organisational Development (L&OD) team.

As part of this apprenticeship, you will learn:

To help manage our inbox To take ownership of customer inquiries and act on your own initiative. To help you develop both written and verbal communication skills, as well as build strong relationships. You will also be accountable for coordinating various apprenticeship and qualification activities across the organisation, including, careers events, away days, and apprentice evaluation surveys.

Although the main part of the role is working from home, you'll need to travel and work from our Worcester or Birmingham Business Park office as needed.

Occasional travel to other external venues for events such as careers activities will also be required. Business travel costs will be reimbursed as per our Travel and Expenses policy.

Training:
Working within the Apprenticeship and Qualification Team you will have the opportunity to study a Level 3 Business Administration apprenticeship qualification with Hereford and Worcester Group Training Association or similar, by attending 1 day a week alongside learning and working with experienced colleagues in the Apprenticeship and Qualifications Team during the remainder of the week while also working with the wider Learning and Organisational Development (L&OD) team. Functional Skills in English and maths if required.

Training Outcome:
It is likely that you will complete the Business Administration Level 3 qualification in 15 - 18 months and will be further supported in your learning and development with the opportunity to attend further training courses. 

This is a fixed term contract but on successful completion of your apprenticeship, you will be able to apply for any related job vacancies within Platform Housing Group. If you gain permanent employment you will continue to be supported in your learning and development. 

Employer Description:
Apprenticeships are great. We believe in their power to inspire & launch amazing careers. A 5yr Apprentice Strategy has exciting opportunities including a variety of routes. Platform own & manage 47,000 homes across the Midlands. We make real positive difference to lives & communities. Working here is more than a job. We are about growth & ambition. We continue to develop our program & grow our own talent. Platform colleagues have a set of values, that’s what we look for in people who join us.

Working Hours :
Monday - Friday, 9.00am - 5.00pm, with a 30 minute lunch break and with some flexibility.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working