Apprentice Administrator
General office administration
Opening and Closing files
Dealing with incoming calls from clients and potentially clients who could be anxious and/or having difficulties
Dealing with clients from outside agencies as well as via the telephone
Photocopying and scanning
Reception cover
Dealing with post and franking
The idea would be for you to quickly progress to be able to provide support to secretaries and provide client support
Another ad hoc duties as required
Training:
Level 3 Business Administrator Apprenticeship Standard
This is a work based programme which means that all of your learning will take place on the site of your employment and within your contracted working hours
We host regular supporting workshops throughout the apprenticeship which you will attend in person at our Derby Road campus
You will also attend online tutorials on a monthly basis
You will work with expert assessors to develop new knowledge, skills and behaviours within the profession
You will experience a blended learning model
You will gather learning evidence, journals and off-the-job records using your e-portfolio
At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged
Training Outcome:
This employer is committed to offering permanent employment and further training and development personal to your own growth upon completion of this apprenticeship
Employer Description:
Hopkins are one of the leading North Nottinghamshire firms of solicitors with five offices, 2 in Mansfield, 1 in Sutton, 1 in Kirkby in Ashfield and 1 in Nottingham. Hopkins are IIP accredited and are one of only 55 companies worldwide to be working with IIP on the pilot for their sixth generation accreditation scheme. It therefore values training. Many of their staff have been trained ‘in-house’ and progressed through the firm.
Working Hours :
Monday - Friday, 08:30 - 17:00.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience