Apprentice Admissions Assistant within the School Admissions Team

Liaising with parents/schools regarding the admissions process Answering the telephone and dealing with enquiries In-put and record data on an in-house database Undertake word processing to produce letters and reports Carry out filing and photocopying and any other admin duties Attend meetings as and when required including relevant training related to the role as part of your personal development

Training:

At the end you will gain a Level 2 Customer Service Practitioner Qualification. This will include any IT Functional Skills as appropriate. The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. The apprenticeship will also include a proportion of 20% Off The Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Workplace Professionalism and Equality & Diversity

Training Outcome:

This apprenticeship is a fixed term contract. However the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.

Employer Description:
Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.

Working Hours :
Monday to Friday between the hours of 8.30am and 5.30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Telephone skills