Business Support Administration Apprentice

As a Business Support Administrator, you will be responsible for the administration of client accounts, managing the lifecycle of contracts, and ensuring effective communication with clients and suppliers. This role involves a variety of responsibilities, including contract renewals, site user audits, device warranty checks, procurement, stock control, and contract drafting and negotiation.

Key Responsibilities:

Contract Management: Oversee the entire lifecycle of contracts, from initiation to expiration. Manage contract renewals, incorporate price updates, and align services to meet client needs Contract Drafting and Negotiation: Draft, evaluate, negotiate, and execute a variety of contracts across different transactions Stakeholder Communication: Serve as the primary point of contact for both internal and external stakeholders regarding contract-related matters Record Keeping: Maintain detailed and organised records of all contracts and related documentation Quotation Management: Prepare quotations for contract renewals Client Account Administration: Carry out contract renewals, site user audits, and device warranty checks Procurement and Stock Control: Manage procurement processes and stock control Daily Communication: Communicate with clients and suppliers on a daily basis General Office Duties: Restocking office supplies & snack shop management Deliveries: Tracking and processing all internal/external deliveries

Training:
Level 3 Business Administration Level 2 Functional Skills English and maths

Training Outcome:

Upon successful completion of the apprenticeship, there may be an opportunity to join the team within a full-time role.

Employer Description:
Total IT is an award-winning technology services company based in Bedford. Total IT has been going since 2006 with an established growth record, fantastic clients, and an excellent working environment, rated as one of the top 501 MSPs in the world. Committed to delivering high touch IT support, our aim is to provide the highest levels of service coupled with a great working environment. Joining our Business Management team as a Business Support Administrator you will be responsible for the administration of our client accounts carrying out Contract Renewals, Site User Audits, Device Warranty checks, communicating with both clients and suppliers on a daily basis. You will be assisting our Finance Team looking at cost comparisons, procurement and managing stock control and be a back up to our Executive Administrator assisting with Telecoms bill runs & Asset disposal. This is a highly varied role with a lot of different responsibilities.

Working Hours :
Monday- Friday 8:30am-5:30pm.

Skills:
communication skills