Information Communications Technician Apprenticeship
Key Tasks
● Advise and assist the IT Manager regarding the procurement of all IT equipment and consumables to include all supplier negotiations and stock auditing.
● Undertake maintenance of IT hardware.
● Assist in the management of the school’s wireless network & anti virus.
● Assist with the management of classroom management softwares and hardware.
● Contribute to the school IT development plan to ensure effective and timely implementation within allocated areas of responsibility.
● Maintain access for information systems such as Schoolbase.
● Liaise with partners and suppliers of the school on IT related issues.
● Assist with the technical upgrade, implementation and training for learning platforms such as google.
● Install software as required and to expected standards.
● Be responsible for the school’s audio visual systems.
● Assist with the management of the school’s intranet and internet web pages including the addition (but not drafting) of relevant content and articles.
● Setting up of equipment for the delivery of the curriculum.
● Setting up school assemblies & all other events.
● Contribute to IT training and advise school staff as appropriate.
● Staff software training where required.
● Assist the IT Manager with the school’s software including fault resolution, updates, backups.
● Ensure an up-to-date inventory is maintained.
● Assist with the management of the school’s equipment cleaning audit including computers, laptops and data projectors.
● Contribute to the development of a Help Desk system that ensures requests for work are prioritised and completed in line with the department’s standards.
● Problem solve and troubleshoot issues on the staff and students computers & chrome books such as software, hardware, configuration and user errors.
● Provide a high quality of user support to include:
○ Windows
○ Microsoft Office Packages
○ Desktop support
○ Peripherals support
○ IP phone for staff
○ Effective use of interactive display boards and related software
● With support from the IT Manager manage IT projects including the installation and configuration of new and existing IT equipment.
● Carry out repairs and maintenance to hardware to maximise the efficiency of the equipment.
● Ensure the correct disposal of damaged and unrepairable equipment and that the school meets its recycling duties in line with current procedures and legislation.
● Assist with the management and maintenance of the school’s network cabling infrastructure.
● Ensure the assessment of new education builds: including effective implementation and functionality.
● Assist with the provision of a staff pc clinic to school.
Training:
Off the job training will take place at Oldham College
Training Outcome:
Full time position for the right candidate
Employer Description:
At Hulme Grammar School, we believe that education is not just about acquiring knowledge; it’s about nurturing a passion for learning, developing character, and preparing students for a lifetime of success. Situated in the heart of Oldham, our school fosters an inclusive and stimulating environment where students are encouraged to explore their interests. Our school is a haven for preparing your child for the future with an environment where students are encouraged to ask questions and grow their curiosity and creativity.
Working Hours :
Monday to Friday 8am - 4pm or 9am - 5pm with 1 hour unpaid lunch
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental