Multi-Channel Marketer Apprenticeship - Harvey Norman UK Trading Ltd

Assist in creating, scheduling, and monitoring posts across various social media platforms (Facebook, Instagram, Twitter, etc.) Engage with customers on social media, responding to queries and comments Track social media performance and assist in analysing metrics to improve future campaigns Supporting the creation of engaging content for digital platforms, including blog posts, email newsletters, website content, and social media Work with the marketing team to develop visual assets for campaigns (images, graphics, videos, etc.) Help ensure content is aligned with the brand’s tone, style, and guidelines Assist with the development and execution of email marketing campaigns Help manage email lists and segment audiences for targeted communication Track and report on the performance of email campaigns (open rates, click-through rates, conversions, etc.) Assist in improving the search engine optimisation (SEO) of the Harvey Norman UK website Help optimise website content, product pages, and metadata to improve search rankings Support website updates and ensure that content is fresh and relevant Support the team in managing paid search (Google Ads) and display campaigns (Facebook Ads) Assist with keyword research, creating ads, and tracking performance Help monitor budgets and ad spend to ensure campaigns are running efficiently Conduct research on digital marketing trends and competitor activities Assist with gathering data on customer behaviour and online trends to help inform strategy Support in preparing reports on digital marketing performance and insights Help collect and analyse data from various digital marketing platforms (Google Analytics, social media analytics, email performance tools, etc.) Assist in preparing regular reports for the marketing team, highlighting key performance indicators (KPIs) and areas for improvement Actively engage in on-the-job training and formal apprenticeship learning, including studying towards a relevant qualification in digital marketing (e.g. Level 3 Multi-channel Marketer Apprenticeship) Attend training sessions and workshops to develop skills in digital marketing tools, SEO, Google Ads, social media marketing, and more Participate in regular feedback and progress review meetings

Essential:

Strong interest in digital marketing and e-commerce Good understanding of social media platforms and how they work (e.g., Instagram, Facebook, Twitter, etc.) Basic knowledge of Microsoft Office (Excel, Word, PowerPoint) Strong written communication skills with attention to detail Ability to work independently and as part of a team Eagerness to learn and develop new skills in a fast-paced retail environment

Desirable:

Some experience or knowledge of digital marketing tools (e.g., Google Ads, Google Analytics, social media management tools like Hootsuite, Mailchimp, etc.) A creative mindset and interest in content creation Experience in retail, customer service, or a similar industry would be an advantage GCSEs (or equivalent) in English and maths (grade C/4 or above)

Training:
The successful candidate will obtain a Level 3 Multi-Channel Marketer Apprenticeship standard qualification

Training Outcome:
The successful candidate will obtain a Level 3 Multi-Channel Marketer Apprenticeship standard qualification

Employer Description:
Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.

Working Hours :
Monday to Friday 9am- 5pm with a 30-minute lunch break

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative