Transport Operations Apprentice

Undertake training opportunities to maintain or improve performance Provide support within the Transport Operations Team, in the delivery of service. This will include training on dealing with parental/school/service user enquiries (including the central team mailbox or on the phone) Provide administrative support within the wider Transport Services area, as required by the Transport Operations Officers/Transport Operations Manager/Team Leaders & Travel Trainers Input, update and maintain manual and computerised systems, files and records Provide reception cover within the Transport Services Team, assisting colleagues with their enquiries (referring where necessary). Check that all scheduled staff have reported for work (report any issues to Transport Operations Officers or Team Leaders) Learn how to proactively ensure taxi invoices are received and processed in a timely manner Assist with checking all staff timesheets are completed accurately, prior to payroll processing. Undertake quality checks, comparing to scheduled working times

Training:

Successful completion of this apprenticeship gives you:

An accredited Business Administration Level 3 qualification Workplace learning Provided with a face-to-face 1:1 tutor Delivery - virtual interactive workshops Functional Skills in maths and English, if required

Training Outcome:
At the end of the apprenticeship programme, it is anticipated that you will be employment ready, and will be given the opportunity to apply for any available permanent employment opportunities within the team or across the council

Employer Description:
Calderdale Metropolitan Borough Council is the local authority of the Metropolitan Borough of Calderdale in West Yorkshire, England. Calderdale is set in the beautiful South Pennines in West Yorkshire, a vibrant Metropolitan Borough, and an active part of Leeds City Region. With a career move to Calderdale Council, you will find a meaningful way to contribute. You will also make a real difference to others. With over 600 services, we offer a wide variety of roles. So, you can use your skills and experience to help others and make Calderdale a better place for everyone.

Working Hours :
As a guide you will be working 9.00am to 5.00pm weekdays. Flexible working hours may be available, including home-working (subject to the needs of the role).

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Team working