Business Administration Apprenticeship

Job Description

We are an International Company with offices throughout the UK, working with partners including Scoot, Touchlocal, WEB.com & Bing. With thousands of customers joining us every month we are rapidly growing our business. 

Everyday many businesses request a call back from our websites and our online directories regarding our products and services, such as online advertising, website enquiries creating you leads.

Outbound calls are from direct enquiries where people are expecting a call back from us. You will also be required to update internal CRM systems – ensuring records are up to date. Using different internet browsers to research the sale.

You will also complete internal forms, send out emails to both internal and external customers. Attend morning and monthly meetings with your team.

Inbound calls will come via hot key transfers. You will handle these and log them on the internal systems.

Training:
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Training Outcome:
Possibility of a full-time position upon completion of the apprenticeship. 

Employer Description:
We are an International Company with offices throughout the UK, working with partners including Scoot, Touchlocal, WEB.com & Bing. With thousands of customers joining us every month we are rapidly growing our business.

Working Hours :
Monday - Friday (exact hours to be confirmed).

Skills:
Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Creative