Apprentice Administrator

Assisting with all administrative duties within the team, including dealing with a wide range of questions and queries over the phone, via email and in person Contribute to the delivery of a friendly, efficient and professional training administration service Carrying out filing (including electronic filing) as required Making and receiving telephone calls Support with inputting data and onto electronic systems, utilising the Trusts LMS. Ensuring confidential information is kept securely at all times by locking cabinets and locking their computer screen when it’s not in use  Where required, help provide a reception service for the training venues, to ensure visitors are welcomed in a friendly and professional manner Talking to internal and external colleagues in a courteous manner both in person and on the telephone ensuring they receive a friendly and helpful service

Training Outcome:

On completion of the apprenticeship, the successful applicant may have the opportunity to apply to substantive posts within the Trust and as well as the possibility to enrol on to higher apprenticeships.

Employer Description:
Gloucestershire Health and Care NHS Foundation Trust was formed in October 2019. This followed the merger of 2gether NHS Foundation Trust and Gloucestershire Care Service NHS Trust, to provide joined up physical health, mental health and learning disability services. The Learning and Development Team provides a wide range of learning opportunities for staff working for the Trust (c 5000 staff) and to a number of partner organisations including Social Care, private & voluntary organisations.

Working Hours :
Monday to Friday - There may be requirements to work outside of the standard hours. Shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience