DAF Vehicle Parts Advisor Apprentice - Lea Valley

Safe storage of parts Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts Monitoring and solving customer problems/enquiries and processing customer’s orders The parts advisor apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme - ECAT A parts advisor apprentice will support the dealership, improve sales and provide excellent customer service

Training:

Customer Service Specialist Level 3 Apprenticeship standard:

Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course Apprentices will also attend college on block release at the DAF Vehicle Parts Centre in Haddingham (1 week of college for every 5 weeks of work)

An apprentice’s training includes:

Visiting a bespoke college academy VRQ in the parts industry

Training Outcome:
A full-time career within the automotive industry, with many opportunities to progress to positions of authority The opportunities are endless. By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have, such as progressing through the dealership

Employer Description:
Harris DAF is one of the longest established DAF Trucks dealership groups in the UK. We operate 3 DAF dealerships, our sales location based in West Thurrock, Essex supported by two after-sales operations in Waltham Cross, Herts and Witham, Essex. Whether you require a new or used DAF truck, repair and maintenance, DAF or other truck and trailer parts, we offer a range of cost-effective transport and finance solutions. Each dealership has a comprehensive range of DAF and TRP parts stock supported by emergency overnight availability from DAF. The group stockholding equals £2.5m and we offer a daily delivery service from all locations. We employ over 50 factory trained technicians with in-depth DAF product knowledge and our larger workshops are open 24 hours to permit maintenance work to be performed during off-peak hours

Working Hours :
Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays to be confirmed.