Business Administration Apprenticeship

Key Responsibilities

Admin support

Answering phone calls and emails Manage office supplies and inventory, ensuring stock levels are maintained Incoming Post Issuing of purchase order numbers to suppliers and sub-contractors Ordering of general work material and consumables Hiring/off hiring vehicles, tools and equipment Allocating of costs against jobs on the company CRM Locating and booking of accommodation for technicians working away Creating Reports

Customer Service

Provide excellent customer service to internal and external clients Assist in handling inquiries and resolving issues promptly and efficiently

Financial Administration

Purchase invoice entry Credit card input Purchase invoice queries

Learning and Development

Engage in learning activities provided by the apprenticeship program Actively participate in training sessions and workshops to develop skills and knowledge

Training

This is a level 3 Business Administration apprenticeship and on successful completion the qualification will be gained. All training will take place at the work address via tutor led monthly sessions.

Training:

Training and Development:

Comprehensive training and development program to support your apprenticeship. Inhouse training with a minimum of 20% of time allocated to learning time. Mentorship - Access to experienced mentors to guide your professional growth. Career Progression - Potential for career progression within the company upon successful completion of the apprenticeship.

Training Outcome:

The business admin apprenticeship covers a variety of areas, to give the apprentice a wide range of experience. The successful candidate will be trained in both our service and finance departments, to see where their strengths are. Possible positions are accounts assistant, service co-ordinator or sales support.

Employer Description:
CLEARGROUND are a High Growth Facilities Maintenance company based in Birkenhead with over 21 years experience in FM industry. We aim to be the most successful FM company in the North West with the best customer service for our clients. We are a friendly and supportive team, who all work towards a common goal.

Working Hours :
Monday to Friday between 08:00 and 17:00.

Skills:
Communication skills,Attention to detail,Organisation skills,Number skills,Team working,A can do attitude