Level 3 Business Administration Apprentice

Liaise with all customers via email and phone. Order site stationery and office consumables. Manage warehouse inbound/outbound loading schedule. Work closely with warehouse supervisor to ensure all deliveries are picked and ready to despatch. Create delivery paperwork for outbound deliveries and forward all completed paperwork to customers. Maintain customer stock reports and feedback daily to the customers that require the information. Log all customer inbound and outbound stock onto Excel spreadsheets and ensure correct rates are allocated. Raise customer invoices weekly/monthly using SAGE system and send out vis email. Create and maintain stock descriptions in warehouse operating system VIGO. Create weekly warehouse KPI reports and circulate to senior management team. Book all subcontractor collections for UK and European loads for customers and provide POD confirmations. Control of site paperwork, ensuring it is logged by customer and archived regularly. Ensure the company Health and Safety standards are adhered to at all time.  These are considered essential for all aspects of the job to be carried out thoroughly well together with an indication of other desirable factors if appropriate.
  Job knowledge. Experience. Qualifications. Grade C or above (or equivalent) in English and Maths.

Course/Qualifications

Level 3 Standard certification in Business Administration. Level 3 Certificate in Business Administration. The course will take a minimum of 15 months to complete.

An End Point Assessment is booked once the apprentice, trainer and employer all feel that the apprentice is ready.

Course delivery is flexible and is tailored to meet industry, sector and roles needs. Apprentices benefit from a blended learning programme that includes:

Skills coaches and tutors. Online learning. Delivery sessions. Self-study tasks. Regular progress reviews every 4 to 6 weeks. English/Maths specialist tutor support where required. End point assessment preparation. Additional training may be included such as short courses in emergency First Aid at work as appropriate. 

Training:

This apprenticeship will be delivered in the workplace. You will have a dedicated assessor who will provide guidance and monitor progress throughout. You will have access to an online portfolio to allow you to monitor your progress and log work completed.

Training Outcome:
A role in a successful, dynamic company. Be a part of a strong team of performance-driven colleagues. Great future career prospects for advancement. A professional working environment.

Employer Description:
Abbey Logistics Group is a leading logistics service provider and one of the UK’s most recognised and respected road tanker transport brands. Operating throughout the UK and Europe, we provide road tanker transport haulage and logistics services to bulk liquid and powder customers across a wide variety of sectors. We are the UK’s largest bulk food logistics road tanker company for liquids and powders and have a growing reputation in the plastics and polymers, minerals, animal feed, and construction sectors. Abbey take the time to understand our customer’s businesses, their challenges, and pressures, and provide assurance, security, scale, and flexibility through user friendly, tailored and partnership led logistics. We truly believe that we offer something different and that we deliver tangible benefits for our customers including increased flexibility, effective demand management, best in class customer service, and clear communications and visibility. Ultimately we give our customers a competitive advantage that in turn bolsters their own client relationships. The culture at Abbey encourages our teams to always look for better ways of working, with our customer in mind and remembering we are providing road transport and logistics solutions and management for the 21st century. We have a responsibility to our customers to continuously look for ways to improve the service we deliver and our success and most importantly, the success of our customers is evidence that our approach is the right one. Explore our site and the latest news to see how Abbey has delivered industry-leading levels of bulk transport and logistics service time after time for customers across the food, construction and polymers sectors.

Working Hours :
Monday to Friday 9am to 5pm working times TBC but it will be day hours and 40 hours per week.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience