Apprentice Office/Business Administrator

Hourly Rate of Pay: Dependent on age and experience.

Key Responsibilities:

Office Support: Assist in providing general office support, including customer and employee
assistance File Management: Help maintain well-organized files for various projects Customer Communication: Support in communicating with customers/tenants and answering queries Data Monitoring: Assist in monitoring and amending customer KPI spreadsheets and communicate key aspects directly to customers Phone Management: Answer phones and connect calls to the relevant member of staff Purchasing Support: Help raise purchase orders for materials/services with suppliers and subcontractors using Sage 50 Accounts (training provided) Client Relationship: Aid in building and maintaining relationships with clients Email Management: Monitor shared inbox and deal with emails as required Document Preparation: Assist in preparing documents by printing and copying

Training:

STANDARD & LEVEL

The successful candidate will work towards completing the Level 3 Business Administration Standard from the Institute for Apprenticeships & Technical Education.

Delivered by Blackpool and The Fylde College offering expert tuition and exceptional facilities. Personalised programme Your B&FC apprenticeship is made up of several different elements and each one reflects your individual abilities and career goals.

Our expert tutors and assessors have relevant industry experience and will support you to achieve all your goals.

Off-the-job training Developing your skills at work is called on-the-job training, 20% of your apprenticeship (equal to one full day a week) will be ‘off-the-job’.

This might include attending College, tackling projects, online learning, coaching, shadowing, or training for your job. Stacks of support Assessment mostly takes place in the workplace.

When you start, you will be allocated a skills coach, who will visit you.

Training Outcome:

Benefits:

Training: Full training provided, including the use of Sage 50 Accounts Qualification: Support in achieving a relevant qualification in Business Administration Career Development: Opportunities for career development and progression within the company Work Environment: Friendly and supportive work environment

Employer Description:
Established in Lancashire for more than 20 years, we operate throughout the North West of England. With many years’ experience working on building projects in the residential and commercial sectors, we aim to deliver the highest standard of craftsmanship to agreed budgets and timescales. Our reputation is built on strong family business foundations and commitment to quality, coupled with knowledge and experience.

Working Hours :
Monday- Thursday 8.30am- 5.00pm Friday 8.30am- 2.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills