Customer Service Apprenticeship - Oldbury Late Night Pharmacy
Front of house, working on the counter. Interacting with patients/ customers.
Issue prescriptions
Dealing with queries/ complaints
Contacting Doctors
Calls, emails
Till work
Stock check
Training:
Customer Service Level 2 Apprenticeship Standard
Functional Skills Maths/ English if required
No day release - apprenticeship completed within the working environment
Training Outcome:
Possibility for the right candidate to grow and further develop within the business
Employer Description:
Oldbury Late Night Pharmacy is a well established pharmacy located in Oldbury providing the best services to the local community.
Working Hours :
Monday - Friday: 9am - 5pm or 10am - 6pm (1 hour lunch break)
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience