Haulage Administrator Apprentice

Acting as a point of contact between the company and clients via email and telephone. Preparing and submitting quotes, orders, contracts and various other documents to clients. Scheduling transportation services, planning routes, and assisting drivers. Monitoring drivers' logbook entries and performing payroll administration. Liaising between managers and drivers, as well as collaborating with other departments to optimize transportation services. Planning routes and preparing schedules, as well as tracking and reporting progress. Handling customer queries and escalating serious complaints to management.  Complying to transportation regulations and company policies

Training:
1 day a week at College The rest of the training will take place in the workplace 

Training Outcome:
Possible progression to a full-time role at McAuliffe Group Ltd

Employer Description:
50 years of pride in the job Founded in 1970, McAuliffe has established itself as a leading remediation and enabling works contractor for UK housebuilders, developers, and main contractors. As a family business, we take deep pride in what we do. Our team finds the right solution for every project, then delivers it with a level of care and quality that keeps our clients returning year after year. This service-focused spirit started with our founders Maurice and Larry McAuliffe, and continues to fuel McAuliffe to this day. We deliver projects ourselves, using our own directly employed team and in-house plant and equipment. Taking a technology-backed approach that’s at the forefront of the sector, we bring certainty to projects from land purchase, right through to onsite delivery and verification. McAuliffe is growing year on year, with offices in Wolverhampton, Manchester and London. Always available when you call, and with one of the industry’s strongest health and safety records, our brownfield experts add value at every step of your project.

Working Hours :
Monday to Friday, 8.30am to 5.00pm.

Skills:
Communication skills,IT skills,Customer care skills,Confidence,Ability to Multitask,Strong negotiation skills,Excellent telephone manner