Customer Service Apprenticeship (Rowley Pharmacy)

Front of house, working on the counter. Interacting with patients/ customers. Issue prescriptions Dealing with queries/ complaints Contacting Doctors Calls, emails Till work Stock check 

Training:
Customer Service Level 2 Apprenticeship Standard Functional Skills Maths/ English if required No day release - apprenticeship completed within the working environment 

Training Outcome:
Possibility to grow and further develop within the business

Employer Description:
Rowley Pharmacy is a well established pharmacy located in Rowley Regis providing the best services to the local community.

Working Hours :
Monday - Friday, 9.00am - 5.00pm or 10.00am - 6.00pm (1 hour lunch break).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience