Diary and Business Support Apprentice

Role Responsibilities:

Responsibility for diary management and business support for multiple Deputy Directors Maintaining a broad understanding of your teams’ portfolio and priorities and ensuring that these are reflected in diary commitments Anticipating and identifying potential problems arising in the diary, especially when there are competing priorities and diary changes at very short notice. Taking the initiative to act to resolve or minimise disruption Responsibility for planning and organising internal and external meetings, video conferences, speaking engagements and visits. Ensuring papers and briefings are prepared in advance and available for meetings, and that in-person arrangements are made where needed, for example, booking meeting rooms and greeting guests at reception Establishing and maintaining good relationships across DHSC, other Government Departments and with external stakeholders and using these to ensure delivery of priorities Building good working relationships with other PAs and business support staff to share knowledge and best practice Arranging travel and accommodation and preparing detailed travel itineraries Providing inbox support by identifying emails for urgent action and flagging these for review Support with the organisation of team meetings and away days and contribute to the corporate life of the teams you are supporting Keeping team distribution lists and the group organogram up to date Providing cover for other PAs during periods of absence Supporting with the onboarding of new staff line managed by the SCS

Key Skills:

Strong written and oral communication skills, and the ability to communicate with a range of senior stakeholders Ability to make decisions under pressure, managing competing priorities while not always having access to complete information The ability to problem solve, figure out innovative solutions to problems, ensure all interested parties understand the solution, and seek agreement at the appropriate level Good time management skills and the ability to prioritise

Previous experience skills that are desirable but not essential include:

Previous experience in a personal assistant, diary manager or administrative/business support role Previous experience working in a role in adult social care, local government or the NHS Previous roles in the civil service An interest in how the civil service works, and the support which adult social care delivers in communities, to understand the work involved in the role

 

 

 

 

Training:

We will enrol you onto the apprenticeship shortly after you join, and it will typically take 18 months to complete. You will receive work-based, on-the-job training and development. The training is fully funded so it doesn’t cost you anything – you’ll earn while you learn. You will need to take responsibility for putting into practice what you’re learning in your day-to-day role.

Upon successful competition of the End-Point-Assessment you will achieve a Level 3 Business Administration apprenticeship.

Training Outcome:

This role will enable you to build your writing, speaking, organisational, influencing, and reactive skills, as well giving you an understanding of government and a network within the civil service. Civil Servants who are successful in a CS Jobs recruitment campaign and have passed their probation are able to apply for vacancies across the civil service.

Employer Description:
In DHSC, we are proud of our purpose – to enable everyone to live more independent, healthier lives for longer. To achieve this, and create a great place to work, we have four values: we are inclusive, we constantly improve, we challenge, and we are agile. If this sounds like an environment you’d like to work in, we’d love to hear from you.

Working Hours :
Full-time, flexible working.

Skills:
Communication skills,Organisation skills,Administrative skills,Logical,Initiative