IT Technician Apprentice

Providing 1st line support through the schools ticketing system Troubleshooting any IT Issues in a proficient manor to ensure downtime is limited Working on different network architecture Supporting with troubleshooting Hardware and Software issues

Training:

Your training will be delivered online via a SMART classroom, every 6-8 weeks in 2 day blocks. 

Training Outcome:

This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.

Employer Description:
At the Advance Learning Partnership (ALP), their mission is encapsulated their aim: ‘Excellent Education through Collaboration’. Their unwavering commitment is to uphold the highest standards of education for every child within their family of schools. As part of their commitment to nurturing talent, they've proudly supported multiple apprentices, helping them develop their skills and build successful careers.

Working Hours :
Monday- Thursday 8am- 4pm Friday 8am- 3:30pm

Skills:
Communication skills,IT skills,Customer care skills,Team working,Initiative