IVECO Vehicle Parts Advisor Apprentice - Heathrow

Safe storage of parts Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts Monitoring and solving customer problems/enquiries and processing customer’s orders The parts advisor apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme - ECAT A parts advisor apprentice will support the dealership, improve sales and provide excellent customer service

Training:

Customer Service Specialist Level 3 Apprenticeship standard:

Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course

An apprentice’s training includes:

Visiting a bespoke college academy VRQ in the parts industry

Training Outcome:
A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have, such as progressing through the dealership

Employer Description:
Welcome to IVECO Retail Limited in London Based in the south east of United Kingdom, we as IVECO RETAIL operate within the most dynamic areas and aim to keep your transport business productive. Any IVECO van and truck requirements are looked after across our 4 busy workshops in Croydon, Heathrow, Reading and Farnborough. With hundreds of genuine IVECO parts delivered daily and our 24h servicing Monday to Friday, repairs and maintenance are performed by our qualified, experienced IVECO technicians. Our mission is to insure your IVECO vehicle is back on the road with the minimum amount of downtime. As an official IVECO RETAIL dealer, we have an extensive range of new and used IVECO vehicles available. Each benefiting from the world-class manufacturer's durability and performance standards, suitable for all application types. Our experienced truck and van sales teams are always on hand to offer advice and assistance with a full knowledge and expertise to help you find your perfect truck and van. We are confident that you will find the right combination of comfort, style, economy and durability on the IVECO vehicle ranges.

Working Hours :
Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays to be confirmed.