IVECO Vehicle Parts Advisor Apprentice - Brighouse

Safe storage of parts Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts Monitoring and solving customer problems/enquiries and processing customer’s orders The parts advisor apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme - ECAT A parts advisor apprentice will support the dealership, improve sales and provide excellent customer service

Training:

Customer Service Specialist Level 3 Apprenticeship standard:

Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course

An apprentice’s training includes:

Visiting a bespoke college academy VRQ in the parts industry

Training Outcome:
A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have, such as progressing through the dealership

Employer Description:
With five dealerships and four authorised repairers, we provide award-winning IVECO commercial sales and services. With many long standing customers, we focus on meeting the specific needs of our customers. From large fleet requirements to smaller, sole trader operations, we provide support in all areas from new and used vehicles to aftercare, repairs and servicing. Our sales team have a vast amount of experience, and we understand the importance of matching the chassis to the body, the tractor to the trailer, the truck to the job. We know how important it is to deliver right first time, on time and we appreciate the need to choose the right financial package to suit your business.

Working Hours :
Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays to be confirmed.