People Operations Apprentice

An average week will be fast-paced, varied, and rewarding as you help
ensure our hospitality clients are fully staffed for events. You’ll learn
every stage of the staffing process, including:

Assisting with recruiting, interviewing, and onboarding new
hospitality staff. Supporting daily scheduling and matching staff to client
bookings and events. Communicating shift details and expectations clearly to team
members. Learning how to complete Right-to-Work and compliance
checks. Helping manage staff attendance, availability, and reliability
tracking. Working with the operations and account management teams
to deliver great client service.

Training:

Training and Qualification Level

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Administrator Level 3 Supporting and engaging with different parts of the organisation and interacting with internal or external customers. City of Bristol College Off-site in its entirety

Training Outcome:

Full-time employment and further training.

Employer Description:
TWG Group is a leading hospitality staffing agency based in Bristol, providing high-quality temporary staff for events, venues, and festivals across the UK. We pride ourselves on being a young, dynamic, and professional team dedicated to delivering exceptional service to both our clients and our people.

Working Hours :
● Total Hours: 37.5 hours per week ● Days: Monday to Friday ● Typical Hours: 9:00am – 5:30pm (with a 1-hour unpaid lunch break) ● Flexibility: Occasional early starts, evenings, or weekend shifts may be required if necessary

Skills:
Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,Reliable and punctual,Interest in hospitality,Interest in events