Apprentice Freight Coordinator

As an Import Freight Coordinator Apprentice at Freight Box UK, you’ll play a key role in supporting the smooth movement of goods from international suppliers into the UK. You'll gain hands-on experience in the logistics and freight forwarding industry, learning how to manage import shipments from start to finish.

Key Responsibilities Will Include:

Coordinating Import Shipments:

Assisting with the organisation and tracking of sea freight shipments from global suppliers into the UK. Liaising with Overseas Agents & Shipping Lines: Communicating with international partners to confirm bookings, shipping schedules, and documentation requirements.

Handling Documentation:

Preparing and checking key documents such as bills of lading, commercial invoices, packing lists, and customs declarations to ensure accuracy and compliance.

Customs Clearance Support:

Learning how to facilitate customs clearance processes by providing accurate information and liaising with customs brokers when needed.

Updating Internal Systems:

Accurately entering shipment information into internal software systems and keeping records up to date.

Customer Communication:

Keeping customers informed about the status of their shipments and responding to queries in a professional and timely manner.

Problem-Solving & Issue Resolution:

Supporting the team in resolving any delays, discrepancies, or issues that arise during the shipping process.

Learning Compliance & Industry Regulations:

Gaining knowledge of import regulations, Incoterms, and freight compliance standards.

Working as Part of a Team:

Collaborating with experienced freight coordinators and logistics professionals in a supportive and fast-paced environment.

This role is ideal for someone looking to build a long-term career in international logistics. You’ll be given real responsibility from day one, with full training, mentorship, and support to help you develop into a confident and capable freight coordinator.



Training:
On the job training delivered by the employer. Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3. Allocation of an apprenticeship delivery coach who will carry out regular training. Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop. Identify, track and support 6 hours off the job training activities. Quarterly formal progress review meetings, identifying learning achievements and next steps.

Training Outcome:

Progression in the business, with lots of opportunities and ladders to climb.



Employer Description:
Freight Box Ltd is a fast-growing freight forwarding and logistics company located in the heart of Birmingham. We specialise in providing tailored global shipping and logistics solutions, combining expertise with innovation to deliver exceptional customer service. As a dynamic and ambitious company, we pride ourselves on a collaborative culture where every team member plays a key role in our success. We offer flexible working hours, a supportive work environment, and great opportunities for long-term growth as we continue to expand.

Working Hours :
Monday to Friday, 9.00am - 5.00pm + 1 hour unpaid lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Keen to learn


  • Location: STUDIO 2 50-54 ST PAULS SQUARE BIRMINGHAM B3 1QS
  • Type: Permanent
  • Recruiter: SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
  • Posted: 16-Oct-2025
  • Posted on: findapprenticeship.service.gov.uk