Business sales and marketing administrator Apprentice

Duties to include:

General administrative duties linked to below tasks Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales, trials and demonstrations Direct prospects to the field sales team when needed Enter and update customer information Handle grievances to preserve the company’s reputation Go the “extra mile” to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Use initiative and think outside of the box when things do go to plan Assist in the creation of strategies and implement them Assist with the administration of trade shows and attend to prmote the company Understand marketing strategies and how to implement Plan marketing activities with print and social media, supporting in an administrative capacity Maintain admin records of marketing activities

Training:
Business Administrator Level 3 Apprenticeship Standard Level 2 English and maths Functional Skills (if applicable) Training will take place at Protocol B3 2NH 1 day per month Training on-site at the employer

Training Outcome:
Progression route to a team leader

Employer Description:
Here at EDIT Ltd (registered as Education & IT Ltd), we offer IT services that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more. Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management for health and safety compliance and resource booking, allowing the end-user to assign hot desks, parking spaces, keys, etc. We see ourselves as solutions providers to problems using technology. We aim to make the lives of clients easier and more efficient to allow them to focus on the things that are important to them. Our ambition is to grow the company with our existing products, the development of new products, and to chase tenders that solve unique problems.

Working Hours :
Monday - Friday - shifts (flexible).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Initiative,Patience,Active listener,Good inter-personal skills,Sel-direct learning,Problem solving,Maintain focus,Sales skills,Marketing inc social media