IT Technician Apprentice

We are seeking a motivated and enthusiastic individual to join our IT team as an IT Technician Apprentice. This is a fantastic opportunity to gain hands-on experience in a dynamic school environment while working towards recognised qualifications and certifications. You will be supported by experienced professionals and given the opportunity to develop your technical skills across a wide range of systems and platforms.

 

Key Responsibilities

Provide support for Windows PCs and servers, Apple Macs, and iPads. Be the first point of contact for Pupils and Staff with IT issues, with support from the IT Manager, and respond to these incoming requests in a timely manner. Escalate issues to the IT Manager where appropriate. Support basic networking tasks, including troubleshooting, Wi-Fi surveys, cable runs, and cable patching. Help maintain and update the asset database, including tagging new equipment. Assist in creating and maintaining documentation of school systems. Follow established IT processes and contribute to their improvement. Support user account creation and removal. Support system security by helping with updates and patching. Maintain and support classroom technology, with particular attention to the school’s Promethean board deployment. Organise and maintain the IT storeroom, ensuring stock levels are monitored. Work alongside third-party vendors and service providers. Assist with the monitoring of pupil web activity and report findings to the Head of ICT. Contribute to data entry tasks and general administrative support. Assist in the secure disposal of retired equipment and maintain accurate records.

Training:
Information Communications Technician Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills

Training Outcome:

Potential full-time position for the right candidate after completion of the apprenticeship

Employer Description:
Farleigh School is a Catholic preparatory day and boarding school in Andover, Hampshire, England. Situated in 60 acres of parkland in the Test Valley, Hampshire, it educates around 430 children. The current school comprises a pre-prep department and the main prep school.

Working Hours :
Monday - Friday (9:00am - 5:30pm) Shifts TBC

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Hardware and software,Motivated,Positive attitude,Passion for ICT