Customer Service Apprentice
Main Duties and Responsibilities:
Greet clients warmly and provide a professional, friendly first impression Answer phone calls, emails, and social media inquiries promptly and professionally Schedule and manage client appointments efficiently Maintain client records and ensure confidentiality at all times Assist with billing, payments, and processing invoices Support the clinical team with day-to-day administrative tasks Keep the reception and waiting area clean, organised, and welcoming Handle client queries, complaints, or feedback in a professional manner Post on social mediaTraining:
Customer Service Practitioner Level 2 Apprenticeship Standard
Training Outcome:
For sucessful applicants, there will be the opportunity for full time employment after the ending of their course
Employer Description:
Stargaze Aesthetics Clinic is a growing business offering non-surgical aesthetic treatments. We’re a small, friendly team of highly qualified and passionate medical professionals dedicated to providing safe, high-quality care and helping you look and feel your best.
Working Hours :
Monday to Saturday, Shifts are 10.00am - 4.00pm, but can be flexible.
Skills:
Communication skills,Attention to detail,Customer care skills,Presentation skills,Administrative skills,Team working,Patience,Friendly attitude,People person,Social media knowledge,Sales skills