Social Media and Content Creator Apprentice

Content Creation

Plan, develop, and produce written, visual, and video content for social media and other digital platforms. Understand briefs and target audiences to generate creative, engaging content ideas. Film short videos using a company-provided phone and edit content using tools such as CapCut and Instagram Edits. Write on-brand captions that connect with followers and reflect MKM’s friendly tone of voice. Schedule and publish posts using Hootsuite, Meta Business Suite, and content management systems. Review content performance and use insights to enhance engagement and reach. Brief graphic requirements into the design team and support planning for future campaigns.

Social Media Support

Assist in managing MKM’s central social media channels, including Facebook, Instagram, TikTok, LinkedIn, X, YouTube, and Pinterest. Schedule content, adapting it for each platform’s audience and format. Respond to comments, messages, and queries in a professional and engaging manner. Monitor brand mentions and relevant hashtags, helping to grow MKM’s online community. Stay up to date with the latest social media trends, challenges, and competitor activity. Support influencer collaborations and work with the marketing agency on paid campaigns. Contribute creative ideas for campaigns and social-first content.

Branch Support

Provide updates, advice, and best practices to branches on social media activity. Assist branches with local campaigns, content ideas, and community engagement. Help resolve account access issues and onboard new social media users. Work alongside the Social Media Lead and Videographer on branch visits to capture authentic, engaging content. Travel to branches when required to support content creation and campaign delivery.

Training:

Advanced Level Apprenticeship in Multi-Channel Marketing consisting of:

Level 3 Diploma in Multi-Channel Marketing Level 2 Functional Skill in Maths (if applicable) Level 2 Functional Skill in English (if applicable)

You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship There will also be an end point assessment. 

Training Outcome:
After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education

Employer Description:
MKM is the UK’s leading independent builder’s merchant, with branches across England, Scotland & Wales. Founded in 1995, we have branches across the length and breadth of the United Kingdom from Redruth to Elgin Norwich and Llandudno. Each of our branches carries a wide range of building materials to keep your project on track, available for delivery to site or for customer collection. We also supply kitchens, bathrooms, doors, windows and joinery, and landscaping products. Many branches have additional specialisms, whether that’s plumbing & heating, electrical, tool hire or timber cutting.

Working Hours :
Monday - Friday, 8.00am - 4.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative