L3 Business Administration Apprenticeship

Managing correspondence: Handling emails, phone calls, and post Data entry and record keeping: Updating databases, spreadsheets, and filing systems Scheduling: Booking meetings, managing calendars, and preparing agendas Customer service: Responding to enquiries and supporting clients or internal teams Document preparation: Creating reports, presentations, and business documents Office support: Ordering supplies, maintaining office equipment, and assisting with general admin duties Team collaboration: Supporting colleagues with projects and tasks

Training:

Training will take place at Stuart McBain Accountancy in Liverpool City Centre.

You will receive on-site training with a Hugh Baird College assessor to work towards your qualification. 

Assessor visits will take place approximately every 4-6 weeks. Tasks will be set and assessed in preparation for a final presentation.

If the successful applicant has not previously achieved a grade 4 or above in GCSE English and maths, they will be required to study towards a Functional Skill Level 2 in each mandatory area. 

Functional skills will be delivered in Hugh Baird College. 

Training Outcome:
Administrative Coordinator - Supports departments with scheduling, records, and coordination Customer Service Representative - Handles client interactions and resolves queries Data Entry Specialist - Manages databases and ensures data accuracy Marketing Assistant - Assists with campaigns, market research, and content creation Human Resources Assistant - Supports recruitment, employee records, and HR processes Office Manager - Oversees daily operations and staff management

Employer Description:
Self-Assessment Tax Returns Due More Details A holistic accountancy We are a warm, friendly, accessible and down to earth team of specialist financial professionals delivering no nonsense advice in a language our clients can understand. We use our experience and track record to enable our clients to sleep well at night with the peace of mind that all of their accounts needs are being looked after. Stuart McBain is a holistic accountancy firm that operates as a family, communicating effectively to deliver joined-up advice to clients and playing to our individual strengths. Full training and personal development is provided to all staff and our communications policy ensures staff are informed and where appropriate will feel involved in key decisions affecting the business.

Working Hours :
Monday to Friday 9.00am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative