Food & Beverage Team Member Apprentice
Assisting with day-to-day operations in the restaurant and bar, including setting up service areas, taking orders, and serving food and drinks to Montigo Resorts’ high standards.
Supporting senior team members in delivering excellent customer service, responding to guest requests and ensuring a welcoming and professional environment.
Learning and applying food safety, hygiene and allergen procedures to maintain a clean and safe working area.
Rotating through different areas of front-of-house operations, including restaurant, bar and events, to gain a broad skill set.
Working closely with colleagues to ensure smooth service during busy periods and special events.
Developing communication, teamwork and problem-solving skills while providing guests with a memorable hospitality experience.
Training:
The apprentice will work towards the Level 2 Food & Beverage Team Member Apprenticeship Standard, a nationally recognised qualification designed to develop professional service skills, teamwork and customer care. Training will be delivered in partnership with Yeovil College, combining hands-on experience in our hotel restaurant, bar and events with structured learning sessions.
Training Outcome:
At Montigo Resorts, we actively support career growth, mentoring and the opportunity to shape your career in luxury boutique hospitality with an emphasis on exceptional guest experiences and Asian-inspired service. Completing the Level 2 Food & Beverage Team Member Apprenticeship equips apprentices with professional service skills, teamwork experience and a strong understanding of hotel operations. Career progression can include:
• Moving into Senior Food & Beverage Team Member or Supervisor roles within Montigo Resorts or other high-end hotels.
• Specialising in areas such as bar service, fine dining or events management.
• Progressing to other leadership roles within the hospitality industry.
Employer Description:
Montigo Resorts Somerset is a luxury boutique hotel situated in the picturesque countryside of Somerset. Housed in the historic Charlton House, the resort offers 28 unique designer bedrooms, a state-of-the-art spa, and a range of dining options that blend traditional English fare with Asian-inspired cuisine. The resort is renowned for its commitment to exceptional service, attention to detail, and a tranquil, rejuvenating atmosphere.
Working Hours :
The apprentice will work on a shift basis, as hospitality is a 7 day operation. This includes weekdays, evenings, weekends and some bank holidays, with rotas provided in advance. Typically, shifts fall between 7am – 10pm, depending on service.
Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Patience