IT Apprentice

Set up and configure desktops, laptops, printers, and other hardware Diagnose and resolve hardware and software faults Install, update, and maintain software applications Provide first-line IT support to staff, resolving queries in a timely manner Maintain and support local network connectivity (LAN/Wi-Fi) and assist with VPN or remote access setup Log, monitor, and manage IT support tickets, escalating complex issues where appropriate Assist with asset management, maintenance schedules, and equipment tracking Manage digital and artwork asset libraries across multiple online platforms Maintain accurate records, data, and pricing information across systems Administer user profiles and permissions on digital platforms Respond to online platform support queries and ensure issues are resolved promptly Prepare and maintain reports, data exports, and related documentation Support digital workflows and assist with improvements to online processes

Training:

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

Learn on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Training Outcome:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Employer Description:
UYR Ltd is a UK-based creative agency specialising in design, print, and multi-site marketing solutions. Founded in 1998, they offer end-to-end services including graphic design, large-format printing, POS materials, warehousing and national distribution—particularly for retail, hospitality and education sectors. With a strong focus on sustainability and quality, UYR supports brands in delivering consistent, high-impact marketing across multiple locations.

Working Hours :
Days and shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working