Level 3 Business Administration Apprentice

Reception & Front Office Duties

Greet members, visitors, and clients professionally and courteously Maintain a clean, organised reception and office area Answer and direct incoming phone calls, manage enquiries, and take messages Handle incoming and outgoing mail and deliveries Administrative Support Provide general administrative support to the commercial team and wider office Assist with document management, filing (both paper and electronic), and data entry Update marketing content on social media platforms and the club website, particularly regarding upcoming golf competitions and events Support the coordination and administration of golf events and related activities Assist with invoice processing and basic financial administration Maintain internal databases and accurate records Monitor and manage office supply inventory Meeting & Office Coordination Schedule meetings and take accurate minutes Prepare meeting rooms before and after use

Training:
4 days per week at Ponteland golf club 1 day per week at Newcastle college 

Training Outcome:
Opportunities for professional development and potential progression to a full-time role upon completion

Employer Description:
Established in 1927, Ponteland Golf Club is a renowned 18-hole parkland course located just outside Newcastle upon Tyne. With a rich history and a reputation for excellence, the club features immaculate greens, a challenging yet enjoyable layout, and a vibrant clubhouse offering a bar, restaurant, and function spaces. Hosting competitions at local, regional, and national levels, the club remains open year-round and serves as a social hub for members and guests.

Working Hours :
Monday- Friday: 9am- 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative