Apprentice Hospitality Supervisor

For this role, you must have a level 2 qualification in hospitality or experience of working in hospitality.  We also require that you have previously received barista training.

Your daily responsibilities will include:

Greet and welcome guests as they arrive, ensuring a friendly and professional atmosphere Manage reservations and seating arrangements efficiently to optimise guest flow Provide menus, take orders, and serve food and beverages in a timely manner Address guest inquiries and resolve any issues or complaints promptly and courteously Maintain cleanliness and organisation of the front of house area, including tables, counters, and waiting areas Collaborate with kitchen staff to ensure smooth communication regarding orders and special requests Assist in training new staff members as needed to uphold service standards

Training:

You will attend York College one day per week (during college term time) and the remainder of your training will take place in the workplace.

Training Outcome:

Upon completion of the apprenticeship, we will discuss the option of a full-time, ongoing supervisory role with us.

Employer Description:
We have been open for 8 years and have excellent staff retention with a great working team.

Working Hours :
Tuesday - Friday 10am - 4pm, with some evening and weekend shifts to be arranged.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Friendly disposition,Flexible on working hours