Sales/Customer Service

 

Job Title: Sales & Customer Support

Location: Peterborough

Hours: 0900-1700 Monday to FridayPay: £12.45per hour £24,277.00 per annum

About the Role:
Our client has an exciting opportunity for a dynamic and customer-focused individual to join their growing team as a Sales & Customer Support Specialist. This role, based in their sales office, has been created due to the continued expansion of the business.

If you are a proactive, self-motivated professional with a positive, 'can-do' attitude, we would love to hear from you!

Key Responsibilities:

Responding promptly and professionally to inbound sales inquiries via phone and email, assisting both new and existing customers.Preparing accurate and competitive quotes, while following up to secure sales.Delivering exceptional customer service by addressing queries and resolving issues efficiently.Maintaining accurate records and ensuring attention to detail in all administrative tasks.

What We're Looking For:

Experience: A minimum of one year in a Sales or Customer Service role is essential.Communication: Strong telephone communication skills with the ability to build rapport and maintain customer satisfaction.Customer-Focused: A genuine passion for helping customers and delivering results.Tech-Savvy: Proficiency in using computers and standard office software.Attributes: A self-starter who thrives under pressure, with exceptional organizational skills and attention to detail.

Working Hours:

Monday to Friday: 9:00 AM - 5:00 PM (30-minute lunch break).Full-time