Practice Manager
Dental Practice Manager - Large 7 Surgery Practice (Private and NHS)
Are you a highly experienced and motivated Dental Practice Manager seeking an exciting new opportunity? Look no further! We are thrilled to invite a skilled individual like you to become the Dental Practice Manager for our prestigious large 7-surgery dental practice.
In this pivotal role, you will be at the forefront of overseeing daily operations in our thriving dental practice.
Job Type: Full-time
Salary: From £35,000.00 per year
Schedule:
• Monday to Friday
Ability to commute/relocate:
• Wolverhampton, WV14 : reliably commute or plan to relocate before starting work (required)
Experience:
• Medical Practice Management: 3 years (preferred)
• Dental Practice Management: 3 years (required)
Work Location: In person
Responsibilities:
Operations Management:
· Ensure seamless and efficient practice operations across all seven surgeries, prioritizing optimal patient care and satisfaction.
· Coordinate schedules for dentists, hygienists, and support staff, ensuring smooth workflow and adequate coverage.
· Implement and enforce practice policies to maintain compliance with industry regulations and standards.
· Monitor and manage dental supplies and equipment inventory to ensure availability and functionality.
Team Leadership and Development:
· Lead and motivate a diverse team of dental professionals and support staff, cultivating a positive and collaborative work environment.
· Conduct regular staff meetings, provide guidance and support, and address performance or disciplinary matters when necessary.
· Facilitate training and professional development opportunities for team members to enhance their skills and knowledge.
· Promote teamwork, open communication, and a strong customer service culture within the practice.
Patient Relations:
· Maintain exceptional patient satisfaction by promptly addressing enquiries, concerns, and complaints.
· Monitor patient feedback and implement strategies to enhance the overall patient experience.
· Foster strong patient relationships and ensure the delivery of quality dental care in line with industry standards and best practices.
Regulatory Compliance:
· Stay informed about dental regulations, guidelines, and best practices, ensuring compliance with all applicable laws.
· Maintain accurate and up-to-date documentation and records, including patient files, staff credentials, and certifications.
· Coordinate with external agencies and authorities to ensure adherence to regulatory requirements.
Qualifications and Requirements:
· Proven experience as a Dental Practice Manager, preferably in a large and multi-surgery practice setting.
· In-depth knowledge of dental practice management, operations, and regulatory requirements.
· Strong leadership and team management skills, with the ability to motivate and develop a diverse team.
· Excellent organisational, communication, and interpersonal skills.
· Proficiency in financial management and budgeting.
· Familiarity with dental software (SOE) and practice management systems.
· Ability to thrive in a fast-paced and dynamic work environment.
· Strong problem-solving and decision-making abilities.
If you are an ambitious and experienced Dental Practice Manager seeking to make a significant impact in a reputable dental practice, we want to hear from you! Join our team and contribute to the success and growth of our practice while providing exceptional dental care to our patients.