Apprentice Business Administrator

Your roles and responsibilities will include, but not be limited to:

Develop and maintain effective external and internal customer relationships. Data input customer information on the service management system. Use the service management system to issue template letters and invoices to customers. Provide effective assistance to engineers and regional offices such as retrieving customer information. Provide administration assistance to the procurement team including liaising with suppliers to provide updates and estimate the time of arrival of parts to regional offices. Answering incoming calls. Responding to customer emails. Undertake general office duties as directed.

Training:
Level 3 Business Administration at Stockton Riverside College Functional Skills maths and English, if required

Training Outcome:

We have a long successful history of training and retaining our Apprentices beyond their Apprenticeship with us and it would be our desired outcome that on completion of the Apprenticeship, the Apprentice would take up a permanent Business Administration role within the company.

Employer Description:
The Company was established in 1854 and our Head Office is based in Stockton–on–Tees with 15 regional offices throughout the Country. We are a leading independent lift service provider; installing and maintaining all types of passenger and goods lifts, mobility equipment, escalators, and loading bay door and dock levellers and scissor lifts.

Working Hours :
Monday to Friday 8.30 to 5.00 p.m. with 1 hour unpaid lunch.

Skills:
Communication skills,Attention to detail,Customer care skills,Administrative skills,Number skills,Initiative,Time management,Confidentiality,Able to develop relationships,Microsoft Office knowledge,Able to follow instructions