School Business Administration Apprentice (Based at Beech Academy)

General Duties

To represent the school effectively and provide excellent customer service in relation to requests or advise for parents and carers, colleagues, outside agencies and members of the general public

Duties to include but not limited

To act as front of house staff and provide a professional service to all school users To answer the telephone and deal with enquiries, ensuring that accurate lines of communication are in place To liaise with the School Resource Manager and organise hospitality for events, such as, training courses or interviews To maintain office and pupil records To open, accurately record and distribute internal and external post To monitor the schools email system, ensuring that all correspondence is dealt with and distributed to the correct personnel To word process and distribute correspondence to staff and parents and carers, i.e., school e-mails, letters To assist with ensuring that staff notice boards are current and relevant To undertake and support school colleagues with general administration duties e.g., photocopying, scanning, general typing or data input To support the monitoring of pupil absences by making calls to parents to ascertain reasons for absence To maintain a good knowledge and understanding of current developments within School to ensure efficient information is communicated to all To support effective communication between school and parents and carers

Training:
Business Administrator Level 3 Apprenticeship Standard Functional Skills maths Level 2 (if required) Functional Skills English Level 2 (if required) Monthly online sessions and termly face to face taught sessions

Training Outcome:
Full time employment and progression to higher education

Employer Description:
The Beech Academy, which is part of Nexus Multi-Academy Trust is a high achieving Special Education Needs School with a great tradition of success. We believe that an outstanding education develops our students academically, socially and morally, giving them the skills to be successful in whatever they do once they have left us. We also feel it is important for our young people to develop outside of the classroom and we offer a wide range of enrichment and extra-curricular opportunities to help prepare our students for the next stage of their education, training or employment.

Working Hours :
Monday to Friday 8.30am to 4.30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Punctual/reliable,Has a ‘can do’ attitude,interest in administration