Apprentice IT Technician

Erwin Hymer Group UK are seeking an Apprentice IT Technician to join the team. Full training provided. As an IT Support trainee, you will be providing technical assistance and support, ensuring smooth operation of computer systems and networks.

Including:

Work as part of our small IT team assisting and supporting the business IT requirements and providing day-to-day maintenance of our IT systems and services To provide support for relevant equipment, hardware, software and related information systems To assist with the installation and implementation of equipment, hardware, software, and related information systems To assist in the maintenance of procedures ensuring that all equipment, hardware, software and related information systems are properly controlled and registered To assist in the provision, maintenance and undertaking of contingency plans and backup procedures To deal with PC problems (desktop PC's, laptops and printers) and resolve mainstream software issues To support user maintenance such as active directory, telephone systems, department moves etc. To liaise with all areas of the business assisting and providing advice and support to all users To undertake any necessary training, development, or research to ensure technical expertise remains current

Training:

All training will be delivered in the workplace. 

Training Outcome:

Information Communications technician Level 3 can open the door to different ICT roles within different businesses and sectors.

Employer Description:
Erwin Hymer Group UK is a leading manufacturer of Caravans, Campervans and Motorhomes. We build the biggest and best known brands in the sector. Home of the brands Elddis, Xplore and Buccaneer. We employ over 300 employees at our 115,900 sq m Consett site. We are part of German-based Erwin Hymer Group and owned by US giant, Thor Industries, Inc., the World's largest leisure vehicle manufacturer. We’re proud to build a vast choice of award-winning leisure vehicles, available from our growing network of specialist Retailers.

Working Hours :
Currently working 4 days per week (under review until March): Monday-Thursday 7am-5pm (38 hours per week) with 30 minute unpaid lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience