Ford Level 2 Customer Service Parts Advisor Apprenticeship - Lincoln
Safe storage of parts
Handling, storing receiving stock, payments, procedures, identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customer’s orders
The parts advisor apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme - ECAT
A parts advisor apprentice will support the dealership, improve sales and provide excellent customer service
Training:
Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course.
An apprentice’s training includes:
VRQ in the parts industry Visited in House once every 28 days by the skills coach Level 2 Customer Service Practitioner standardTraining Outcome:
A full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership Future prospects are endless By having a highly regarded set of skills, Apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:
Sandicliffe all began in 1948. We started out as a small garage and workshop where our founding members, Richard Woodhouse and Henry Barton, worked tireless hours to service and repair the cars of Stapleford. 70+ years later, Sandicliffe has expanded to an award-winning motor group, managed under the same family values as it was in 1948. Working at Sandicliffe means no two days are the same. If you think you’ve got what it takes to succeed in a fast-paced, dynamic and extremely rewarding environment, browse through our list of current vacancies. Join our family of 700+ and find your drive with Sandicliffe. We are proud to be a family of 9 award-winning car dealerships offering you the very best of Ford, Nissan and Mazda. Our locations include Nottingham, Leicester and Loughborough.
Working Hours :
Monday - Friday, 9.00am - 5.00pm.
Skills:
No skills required,Full training will be provided