IT Apprenticeship

Responding to helpdesk requests remotely and providing timely technical support.
Taking help desk calls, logging and tracking calls, and ensuring that all issues are properly recorded and resolved.
Performing hardware and software repairs in their well-equipped workshop facility.
Assisting with the installation of hardware and software, ensuring seamless integration and functionality.
Carrying out network documentation and reporting to maintain accurate records.
Assisting with sourcing IT equipment and software to support ongoing projects.
Participating in on-site visits to educational institutions, providing technical assistance and troubleshooting as needed.

Training:

Level 3 IT Support Technician Apprenticeship Baltic Apprenticeships.

Training Outcome:

Potential full time job role upon completion.

Employer Description:
Partnership Education is a leading provider of educational solutions, dedicated to transforming the learning experience for students and educators alike. As an IT Support Apprentice, you will have the chance to work alongside their experienced team and contribute to their mission of empowering educational institutions.

Working Hours :
Salary of £12,500 per annum for the duration of the apprenticeship. The role requires you to work 37.5 hours per week from Monday to Friday, 9am-5pm.

Skills:
Communication skills,IT skills,Organisation skills,Problem solving skills,Number skills,Analytical skills,Team working