Customer Service Apprenticeship - Account Management

Answer client queries and keep them up to date Provide quotations and invoices Arrange installations (signage, CCTV, payment machines) Sending communication to current car park users Issue parking permits Update client and site information on the in-house CRM system Supporting your team with tasks, so as the team runs smoothly

Training:
Training will take place in the workplace, via team meetings with the education provider This will be arranged once the apprenticeship is set up

Training Outcome:

Once qualified, suitable candidates will be offered a full-time position with pay increase. 

Employer Description:
Based in Sussex we have grown and developed into one of the leading Car Park Management companies within the UK, renowned for our client first service and innovative technology. We are also proud accredited members of the International Parking Community. Managing Car Parking is not easy, but we ensure it’s rewarding. We offer great incentives including employee discount cards, company events, free parking and much more. We believe in investing in our staff and have regularly helped people progress in their careers, gaining new qualifications and experiences through our training and development programmes.

Working Hours :
Monday to Friday 9am to 5pm, with a 30-minute unpaid lunch break. (training will be within these times)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative