ICT Apprentice

Provide first-line support to students and staff for ICT resources Carry out routine administration including password resets and adding print credits Assist with the administration process regarding purchases of ICT resources Assist with the setting up, upgrading, maintenance and repair of ICT resources Install and configure operating systems and applications  Support staff and students with the use of ICT, including in-class support where appropriate Support staff and students with the set-up and preparation of ICT resources Work with staff, students and parents to promote the safe use of ICT Help produce and maintain ICT statistics, reports, checklists and other documentation as necessary Assist with the upkeep of the ICT asset register/inventory and service catalogue Help maintain appropriate stock levels of consumables and accessories and to raise purchase orders as necessary ensuring that value for money is obtained Maintain satisfactory standards of safety and security in relation to ICT suites and ICT resources Report any detected breach of the School’s ICT Acceptable Use policies to the Network Manager Provide a high level of service to the business in a deadline-driven environment and work to an agreed service level Keep abreast of technological developments and encourage the use of ICT at all levels Maintain relationships with fellow IT staff, taking part in team and departmental meetings Be aware of and abide by the schools’ health and safety procedures and associated polices Proactively implement the schools’ policies and procedures. Work flexibly and undertake any other relevant duties and responsibilities, as may reasonably be requested by the Network Manager or Trust ICT Director

Professional Development:

Maintain personal professional development to ensure that the knowledge and skills required to fulfil the role of Apprentice ICT Service Technician are up to date Maintain an effective level of technical competence by participating in educational programmes and self-guided reading as appropriate Be a professional role model and understand and promote the aims of the school and the values of the Trust Work towards and complete an NVQ Level 3 for an Advanced Apprenticeship in IT, Web, Software & Telecoms

Training Outcome:

This is a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech).
We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme.

Employer Description:
Our partnership with the highly regarded multi academy trust, The Futures Trust, means that The Hinckley School is now on a journey to becoming an exceptional state school. We have introduced The Bridge, a successful mini school just for our new Year 7 students which provides an unrivalled transition experience from Primary to Secondary School, The Gateway; our bespoke Year 8 offer, high quality pastoral care and excellent academic provision. As our students progress to GCSE and beyond, they will experience high expectations and inspirational teaching, a range of enriching activities beyond the classroom and a learning environment which fosters self-discipline and aspiration.

Working Hours :
Enhanced rate above the National Apprenticeship wage for the right candidate. 37 hours per week Mon–Thu: 8.00 am – 4.00 pm, Fri: 8.00 am – 3.30 pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience