IT Technician Apprentice

Troubleshooting and Repairs: Conducting minor repairs and resolving technical issues System Checks: Factory default and BIOS resets, verifying Autopilot isn’t assigned to an account, and testing laptop keyboards, touchscreens, and screens for dead pixels and pressure marks Inventory Management: Adding items to stock using our ERP system Shipping: Packaging goods for delivery to customers Collaboration: Working with the team leader and manager to resolve issues and keeping them informed on progress Cross-Departmental Work: Gaining experience in other departments, such as engineering, quality control, and customer support. This includes configuring, updating, and adding Windows to devices, handling RMAs, and ensuring a clear audit trail Policy Adherence: Following company policies such as equality and diversity, health and safety, and data protection

Training:

Why choose our Azure Cloud Support Specialist Apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

Learn on-premise and cloud-enabled technologies and serviceS Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell

Training Outcome:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks

Employer Description:
1st Technologies is a global leader in refurbished IT hardware, supplying high-quality equipment to trade, wholesale, the public sector, and customers through our e-commerce website. We're passionate about sustainability and delivering excellent customer service.  We’re currently seeking a dedicated and enthusiastic Apprentice IT Hardware Technician to join our team in Ribchester. This is a fantastic entry-level opportunity for a hobbyist passionate about IT hardware or someone looking to start their career in the IT industry.

Working Hours :
All details will be confirmed at interview

Skills:
IT skills,Attention to detail,Organisation skills,Team working,Non judgemental