Parts Advisor Apprenticeship - Drive Vauxhall Weston-super-Mare

Parts Advisors are also known as vehicle parts operatives. They are responsible for ordering, selling and managing stock control on a wide range of vehicle parts and accessories. 

Whilst the role may vary by employed based on the specific needs to the location, the duties of a Parts Advisor Apprentice will typically include:

Building relationships with internal and external customers Taking orders from customers in person and over the phone Maintaining stock room Identifying parts Processing payments for parts sold Working with technicians to ensure they have the correct parts to complete their work

Training:
The Programme typically lasts between 12 and 24 months depending on the career path chosen and you'll achieve a nationally recognised level 2 qualification in Customer Service All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Coventry Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules Your development is supported through your Stellantis Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding Dealer Network to progress and move into new roles once you’re qualified

Please ensure you have copies of your GCSE or Scottish National or Functional Skills certificates, as we may request to see them during the application process.

 

Training Outcome:
There are lots of opportunities within our expanding retailer network to progress and move into new roles once you’ve successfully completed the programme.

Employer Description:
Drive Vauxhall is one of the country's leading dealer groups, with 22 franchise dealerships all over England. We aim to uphold our excellent reputation, with our call centre already providing "best-in-industry" customer service to over 40,000 callers per month. You can also rest assured that we're fully regulated by the FCA.

Working Hours :
A typical working week could be 40 hours, Monday - Friday, 8.30am - 5.30pm. However, each of our dealers will have different requirements.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative