Business Administration Apprenticeship

Act as the receptionist, welcoming all external guests and managing all incoming calls Support the wider team with any administrative support they require. For example, researching new marketing leads, processing invoices, updating the client database, creating questionnaires Organise all post and courier requests Ensure there is sufficient stock of stationery and amenity supplies for the office Ensure desks and hot desks are set up with the correct IT equipment File and keep up to date direct mail samples General upkeep of the office, liaising with the cleaners/ security and highlight to manager when maintenance and repairs are required Book business travel and meeting rooms for the team, ensuring we stay within the budgets outlined in the company handbook. Assist with the Account Management team with the organisation of client events Update the PSE website with new starters, bios, leavers etc. Working with the MD to help advertise new job roles and collate CV’s Setting up new starters on our HR systems Ensure the induction process and probation period for employee’s alerts are set up by the line manager Ensure new employees are on-boarded and adequately trained on business systems Manage employee memberships/signups for company benefits

 Production department duties

Chase suppliers for overdue quotes, delivery status updates and POD’s Organising and filing of production file copies Chase overdue agency service tasks Aid with management of stock systems (identify low stock holdings) Aid with updating monthly carbon balancing documents

Finance department Duties

Send weekly statements to clients Reconcile Credit Cards Invoice delivered jobs Assist with Purchase Order queries

Training:

Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).

You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.

Additional training for functional skills in English and maths will be undertaken if needed.

You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration Level 3 qualification.

There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.

Training Outcome:

This role will give the successful candidate a solid understanding of working in an office and help them decide if they want to move in to a more specialist role, which we would hope to support.

Employer Description:
Since 1995, PSE have been producing high quality direct mail marketing for some of the UK’s fastest growing brands. Now a full-service direct mail agency supporting clients like Hello Fresh, LK Bennett and The Wine Society. We support our customers through their campaign journey, from insight and data planning through to production and post-campaign analysis to skyrocket their direct mail marketing.

Working Hours :
Days to be confirmed 8.45pm- 5.15pm With 1 hour unpaid lunch

Skills:
Organisation skills,Customer care skills,Experience of Microsoft Office,Outgoing and self motivated,Reliable,Multitasking abilities,Work in a fast-paced setting